TriQuiza Support
Find answers to frequently asked questions, troubleshooting tips, and get help with TriQuiza.
General
Is TriQuiza free to play?
Yes! TriQuiza is free to download and play. The free version includes ads. Subscribe to TriQuiza Pro (starting at $0.99/week) to remove all advertisements.
Does TriQuiza work offline?
Yes! Once downloaded, you can play most game modes offline. Internet is needed for downloading new questions and displaying ads.
How many categories are available?
TriQuiza features 24 different trivia categories including Science, History, Sports, Entertainment, Geography, and many more!
Gameplay
What game modes are available?
TriQuiza offers three game modes: Classic Mode (play at your own pace), Timer Mode (15 seconds per question), and Multiplayer Mode (up to 4 players on one device).
How does multiplayer work?
In Multiplayer Mode, up to 4 players take turns answering questions on the same device. Each player enters their name and competes for the highest score. Perfect for parties!
Can I choose the difficulty?
Yes! Before starting a game, you can select Easy, Medium, or Hard difficulty. Harder questions earn more points.
Where do the questions come from?
Questions are sourced from Open Trivia Database (opentdb.com), a free, user-contributed trivia database with thousands of verified questions.
TriQuiza Pro Subscription
What does TriQuiza Pro include?
TriQuiza Pro removes ALL advertisements (banner, interstitial, app open, and rewarded ads) plus gives you instant rewards without watching ads. Choose from Weekly ($0.99), Monthly ($2.99), or Yearly ($19.99 with 44% savings).
What subscription plans are available?
We offer three flexible plans: Weekly ($0.99/week), Monthly ($2.99/month - Most Popular), and Yearly ($19.99/year with 44% savings and a 7-day free trial for new subscribers).
Is there a free trial?
Yes! The Yearly plan includes a 7-day free trial for new subscribers. Try TriQuiza Pro risk-free, and cancel anytime during the trial at no charge.
How do I subscribe to TriQuiza Pro?
Open TriQuiza, go to Settings or tap the "Remove Ads" button, and follow the prompts to subscribe through Google Play or App Store.
Can I switch between subscription plans?
Yes! You can change your subscription plan anytime. Go to your app store subscription settings to switch between Weekly, Monthly, or Yearly plans. Changes take effect at your next billing cycle.
How do I cancel my subscription?
On Android: Google Play Store → Menu → Subscriptions → TriQuiza → Cancel. On iOS: Settings → [Your Name] → Subscriptions → TriQuiza → Cancel. Note: Uninstalling does NOT cancel your subscription.
How do I restore my subscription on a new device?
Sign in with the same Google/Apple account and go to Settings > Restore Purchases. Your ad-free access will be restored automatically.
Can I get a refund?
Refunds are handled by Google Play or Apple App Store according to their policies. Contact them directly for refund requests.
Troubleshooting
The app won't open or keeps crashing
Try: Restart the app, restart your device, update to the latest version from the app store, clear app cache (Settings > Apps > TriQuiza > Clear Cache), or reinstall the app.
I'm still seeing ads after subscribing
Make sure you're signed into the same Google/Apple account. Go to Settings > Restore Purchases. Check your internet connection. If issues persist, contact support.
Questions are not loading
Check your internet connection. The app needs to fetch new questions periodically. If offline, some cached questions may still be available.
My progress/stats are lost
Game statistics are stored locally on your device. If you uninstall the app or clear data, progress will be lost. Unfortunately, there is no cloud backup at this time.
Still Need Help?
Can't find your answer? I'm here to help. Reach out and I'll typically respond within 24-48 hours.
colsonsuperapps@gmail.comWhen contacting me, please include:
- Your device model
- App version (found in Settings)
- Description of the issue
- Screenshots if applicable