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Frequently Asked Questions
Quick answers to common questions
How do I get a refund for a purchase?
Refunds are processed through the app store where you made the purchase. For Apple App Store, visit reportaproblem.apple.com. For Google Play, visit your purchase history in the Play Store.
Is my data secure with ScanFix AI?
Yes! All document processing happens entirely on your device. I never upload your documents to any server. Your files remain private and under your control.
How do I restore my premium purchase on a new device?
Simply download the app on your new device and tap "Restore Purchases" in the settings. Make sure you're signed in with the same Apple ID or Google account.
Do you offer business or enterprise licensing?
I'm open to discussing business partnerships and volume licensing. Use the Business Inquiry option above to get in touch.